We chose Jim to list our home over another realtor because of his optimism and knowledge of the area. We needed to relocate to another state due to a job, and Jim acted as our boots on the ground to get our house sold. Jim and his staff were very responsive during the process. They really went above and beyond in addressing any questions that we had, and helped tremendously if any issue arose. I really don't know how we could've sold our house if we had not hired Jim.